Borrowing
PAYMENT OF LATE FEES
| STEP 1 |
- Access your file from the Sofia search tool.
- Click the arrow to the right of My Account and select Fees from the drop-down menu.
| STEP 2 |
- Go to the fees page in your profile. This page allow you to see the fees associated with the documents or any other fees recorded in your file.
- Select the fees you want to pay.
- Please note that your loan file is blocked when your costs have incurred $50.
- Click Pay Fee.
| STEP 3 |
- Information on the nature of the data will be transmitted to confirm the payment by clicking the black button I accept. Pay now.
| STEP 4 |
- You will be taken to a window to enter payment details.
- Once the required fields are completed, complete the transaction by clicking Pay Fee.
| STEP 5 |
- The message « Payment submitted. Charges will be removed from your account when payment has cleared » is displayed.
- A transaction confirmation email is then sent to the email address provided in the payment form. On the credit card transaction statement, the transaction will be identified as SOFIABUQ514-2888524.
