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Borrowing

PAYMENT OF LATE FEES

STEP 1
  • Access your file from the Sofia search tool.
  • Click the arrow to the right of My Account and select Fees from the drop-down menu.

 

STEP 2
  • Go to the fees page in your profile. This page allow you to see the fees associated with the documents or any other fees recorded in your file.
  • Select the fees you want to pay.
  • Please note that your loan file is blocked when your costs have incurred $50.
  • Click Pay Fee.

 

STEP 3
  • Information on the nature of the data will be transmitted to confirm the payment by clicking the black button I accept. Pay now.

 

STEP 4

  • You will be taken to a window to enter payment details. 
  • Once the required fields are completed, complete the transaction by clicking Pay Fee.

 

STEP 5
  • The message « Payment submitted. Charges will be removed from your account when payment has cleared » is displayed.

  • A transaction confirmation email is then sent to the email address provided in the payment form. On the credit card transaction statement, the transaction will be identified as SOFIABUQ514-2888524.

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